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  • Estimated shipping times
    Because of the delicate period all around the world, shipping times may be delayed. I use 'Priority shipping service' very reliable and faster: Switzerland: 1 business day North America: 3-7 business days Europe: 2-5business days Australia, New Zealand and Oceania: 6-10 business days Asia Pacific: 5-12 business days Latin America and the Caribbean: 5-12 business days North Africa and the Middle East: 5-12 business days Sub-Saharan Africa: 8-12 business days I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the poste service of your Country, a delay may occur by post during The Christmas holiday
  • How much is shipping?
    FREE SHIPPING IN SWITZERLAND FREE WORLDWIDE SHIPPING FOR ORDERS OVER $100 -EUROPE: From 10 eur to 19 eur - Others: From 11 USD to 24 USD The prices will be calculated at the checkout or please contact me for more info
  • How will my order ship?
    IF THERE ARE NO DIFFERENT REQUESTS By the Swiss postal service from Lugano (Switzerland) CUSTOMERS FROM SWITZERLAND: sent with Priority Mail - Poste A ✈ INTERNATIONAL SHIPPING: I use 'Priority shipping service' very reliable and faster, which means your order will receive priority handling, insurance ( until usd 150) and delivery confirmation. Note that you'll need to sign for the delivery. The tracking service is not available for all country, but in rare case of lost packages, Swiss post will handle the case and if necessary reimbourse the items. ♥ PLEASE NOTE Customers from ITALY and Europe afraid about Customs and import taxes? Please contact me prior to making your purchase and I will do my best to find a solutions if it is possible.
  • Customers from EU afraid about Customs and import taxes?
    Please contact me prior to making your purchase and I will do my best to find a solutions, if it is possible
  • The country you're shipping from?
    Lugano Switzerland. If you are a customer from Eu afraid of the duty. Please contact me prior to making your purchase and I will do my best to find a solutions, if it is possible
  • How long does it take you to ship an item?
    Once received the payment, From 2 to 15 business days for the items in the shops.
  • How can I pay?
    Customers from Switzerland: -Payments are accepted through Paypal/ Credit cards -E-banking -Swiss Poste International customers: Payments are accepted through Paypal/ credit cards If you need another payment option contact me at info@dendesignjewels.com
  • Do you want your Christmas present to be delivered in time for the holidays?
    Please observe the final deadlines to place orders. Switzerland 17.12.2019 Europe 09.12.2019 Other 01.12.2019
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