SHIPPING FAQ
How much is shipping?
FREE WORLDWIDE SHIPPING
How will my order ship?
IF THERE ARE NO DIFFERENT REQUESTS
By the Swiss postal service from Lugano (Switzerland)
CUSTOMERS FROM SWITZERLAND: sent with Priority Mail - Poste A
✈ INTERNATIONAL SHIPPING:
I use 'Priority shipping service' very reliable and faster, which means your order will receive priority handling, insurance ( until usd 150) and delivery confirmation. Note that you'll need to sign for the delivery.
The tracking service is not available for all country, but in rare case of lost packages, Swiss post will handle the case and if necessary reimbourse the items.
♥ PLEASE NOTE Customers from ITALY and Europe afraid about Customs and import taxes?
Please contact me prior to making your purchase and I will do my best to find a solutions
if it is possible.
Customers from EU afraid about Customs and import taxes?
Please contact me prior to making your purchase and I will do my best to find a solutions, if it is possible
How long does it take you to ship an item?
Once received the payment,
From 2 to 7 business days for the items in the shops.
Estimated shipping times
Because of the delicate period all around the world, shipping times may be delayed.
I use 'Priority shipping service' very reliable and faster:
Switzerland: 1 business day
North America: 3-7 business days
Europe: 2-5business days
Australia,
New Zealand and
Oceania: 6-10 business days
Asia Pacific: 5-12 business days
Latin America and the
Caribbean: 5-12 business days
North Africa and the
Middle East: 5-12 business days
Sub-Saharan Africa: 8-12 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the poste service of your Country, a delay may occur by post during The Christmas holiday
Do you want your Christmas present to be delivered in time for the holidays?
Please observe the final deadlines to place orders.
Switzerland 17.12.2019
Europe 09.12.2019
Other 01.12.2019
How can I pay?
Customers from Switzerland:
-Payments are accepted through Paypal/ Credit cards
-E-banking
-Swiss Poste
International customers:
Payments are accepted through Paypal/ credit cards
If you need another payment option
contact me at info@dendesignjewels.com
The country you're shipping from?
Lugano Switzerland.
If you are a customer from Eu afraid of the duty. Please contact me prior to making your purchase and I will do my best to find a solutions, if it is possible
