SHIPPING FAQ

How much is shipping?


FREE WORLDWIDE SHIPPING




How will my order ship?


IF THERE ARE NO DIFFERENT REQUESTS By the Swiss postal service from Lugano (Switzerland) CUSTOMERS FROM SWITZERLAND: sent with Priority Mail - Poste A ✈ INTERNATIONAL SHIPPING: I use 'Priority shipping service' very reliable and faster, which means your order will receive priority handling, insurance ( until usd 150) and delivery confirmation. Note that you'll need to sign for the delivery. The tracking service is not available for all country, but in rare case of lost packages, Swiss post will handle the case and if necessary reimbourse the items. ♥ PLEASE NOTE Customers from ITALY and Europe afraid about Customs and import taxes? Please contact me prior to making your purchase and I will do my best to find a solutions if it is possible.




Customers from EU afraid about Customs and import taxes?


Please contact me prior to making your purchase and I will do my best to find a solutions, if it is possible




How long does it take you to ship an item?


Once received the payment, From 2 to 7 business days for the items in the shops.




Estimated shipping times


Because of the delicate period all around the world, shipping times may be delayed. I use 'Priority shipping service' very reliable and faster: Switzerland: 1 business day North America: 3-7 business days Europe: 2-5business days Australia, New Zealand and Oceania: 6-10 business days Asia Pacific: 5-12 business days Latin America and the Caribbean: 5-12 business days North Africa and the Middle East: 5-12 business days Sub-Saharan Africa: 8-12 business days I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the poste service of your Country, a delay may occur by post during The Christmas holiday




Do you want your Christmas present to be delivered in time for the holidays?


Please observe the final deadlines to place orders.
Switzerland 17.12.2019
Europe 09.12.2019
Other 01.12.2019




How can I pay?


Customers from Switzerland: -Payments are accepted through Paypal/ Credit cards -E-banking -Swiss Poste International customers: Payments are accepted through Paypal/ credit cards If you need another payment option contact me at info@dendesignjewels.com




The country you're shipping from?


Lugano Switzerland. If you are a customer from Eu afraid of the duty. Please contact me prior to making your purchase and I will do my best to find a solutions, if it is possible





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Dendesign Jewels

ph: 0041 (0)76 679 96 97

CH-6932 Lugano-Tessin 

Switzerland

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